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Regulation of legal services

An independent review of the regulation of legal services was announced by Minister of Community Safety and Legal Affairs, Annabelle Ewing in April 2017.

The purpose of the review is to make recommendations to reform and modernise the framework for the regulation of legal services and complaints handling.

The aim is to promote consumer interests and a flourishing legal sector, and includes ensuring that consumers properly understand the options open to them when something goes wrong and that the regulatory framework is proportionate for legal firms.

The review, which is being chaired by NHS 24 chair Esther Robertson, is expected to consult widely with stakeholders and report to Scottish Ministers by the end of 2018.

Regulations may be required to make further provision on complaints made about approved regulators, and these may be expected in 2018