beta

You're viewing our new website - find out more

Engagement on social security

We are creating opportunities for people across the country to get involved in the design and operation of Scotland's new social security system.

Consultation on social security

We ran a 13-week consultation on social security in Scotland from 29 July to 30 October 2016 to gather views on how we should take forward our new social security powers.

The consultation received 521 responses.

Stakeholder reference groups

We have established several groups with our stakeholders to help advise Ministers on the development of Scotland's new social security system. The groups are as follows:

See the relationships between these groups: social security stakeholder groups: diagram

Experience panels

In spring 2017 we outlined plans to have people with direct personal experience of the current benefits system help to decide how benefits are delivered in Scotland's new social security system.

More than 2,400 volunteers from across Scotland signed up to work with us as part of the experience panels.

We will continue to take expressions of interest and will re-contact individuals when recruitment reopens. If you have experience of the benefits that are being devolved to the Scottish Government, and are interested in participating in the experience panels, please get in touch (contact details at bottom of page).

Experience panels: the next step

Our researchers got in touch with our panel members in June 2017 to begin the next stage of the process: the 'About your benefits and you' research.

This will help us to understand in more detail what panel members think works well in the current system, and where there is room for improvement.

We'll use this information to develop a programme of further work with the experience panels that will reflect what is important to our panel members.

Experience panels: reports and publications

We will regularly publish reports on Experience Panel activities to provide updates on our progress. Reports published so far:

Experience panels: contact

The Experience Panel helpline will be closed on Friday 1st December for the public holiday and will re-open on Monday 4th December at 8:30am.

Freephone 0800 029 4974 - language line translation is available on this number.

British Sign Language (BSL) users can contact us via http://contactscotland-bsl.org.

Textphone: Prefix 18001

Email: SocialSecurityExperience@gov.scot

SMS: 07467447375

Keep up to date

Our monthly newsletter provides the latest information and updates on the social security powers being devolved to the Scottish Parliament through the Scotland Act 2016. Subscribe to our newsletter (select the 'social security powers' checkbox).

For more frequent updates, follow us on Twitter: @SS_Scotland