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Designing a social security agency for Scotland

We are designing a social security system that will have a strong local presence across Scotland, ensuring that it will be able to support those who need it, when they need it.

Agency configuration

Scotland's social security agency's administrative office will be headquartered in Dundee, with an additional site in Glasgow. Together these offices will create at least 1,500 jobs split evenly between the two cities.

The new agency is expected to be fully operational by 2021 and will provide a local presence across Scotland, providing face-to-face support and advice, supported by centralised administrative functions.

Policy position papers