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Publication - Corporate Report

Building Standards verification performance 2013-14: report

The official report by the Building Standards division on the ongoing development of the verification performance framework for the years 2013-14. The report also looks at the implementation of the framework in 2012.

The performance framework ran for the first full year in 2013-14, and covered several areas:

  • professional expertise
  • technical performance
  • quality customer experience
  • operational and financial efficiency

In addition there are two broad themes of public interest and continuous improvement that span all other areas of the verification process, and are covered in the report.

Contact

E-mail: buildingstandards@gov.scot

Telephone: 0131 244 6511

Post:
Scottish Government Building Standards Division
Almondvale Business Park
Denholm House
Livingston
West Lothian
EH54 6GA

Published:
21 Jul 2015
Building Standards verification performance 2013-14: report