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The Crerar Review: the report of the independent review of regulation, audit, inspection and complaints handling of public services in Scotland

Report of the independent review of regulation, audit, inspection and complaints handling of public services in Scotland.

117 page PDF

784.0kB

117 page PDF

784.0kB

Contents
The Crerar Review: the report of the independent review of regulation, audit, inspection and complaints handling of public services in Scotland
Footnotes

117 page PDF

784.0kB

Footnotes

1 Finance Committee Inquiry into Accountability and Governance ( SP paper 631) 7th report, Scottish Parliament 2006

2 Both reports are available in full on the CD of evidence, together with a summary of the main issues raised.

3 Role of External Review in Improving Performance, Public Services Productivity Panel, 2001

4 Bridging the gap - Participation in Social Care Regulation, Better Regulation Task Force, 2004.

5 Finance Committee Inquiry into Accountability and Governance ( SP paper 631) 7th report, Scottish Parliament 2006

6 The cost of external scrutiny of public services in Scotland, Audit Scotland

7 Brodies LLP (2007)

8 "Decisive Moment" - The independent review of Best Value Audit Process, Centre for Local and Government Research, Cardiff University, and the University of Edinburgh, May 2007

9 Risk, and Responsibility, Regulation - Whose Risk is it Anyway?, Better Regulation Commission, October 2006.

10 Paragraph 19 of Risk-based and proportionate scrutiny, Audit Scotland, July 2007

11 Health Committee Inquiry into Care ( SP paper 594), 10th Report, Scottish Parliament 2006

12 Complaints in Education, Scottish Consumer Council, December 2006


Contact

Email: BetterRegulation@gov.scot

Telephone: 0300 244 1141

Post:
Better Regulation Team
Scottish Government
5 Atlantic Quay
150 Broomielaw
Glasgow
G2 8LU