Patient care - daily dynamic discharge approach: guidance

Guidance on the daily dynamic discharge approach to improving the timeliness and quality of patient care by planning and synchronising the day's activities.


Delay Caused by 'Human Behaviours'

This doesn't mean we consciously choose to behave in a way which causes delay, it is an inevitable side effect of working in such a complex environment dominated by high levels of variation and uncertainty, with many conflicting demands on our time. We tend to create 'coping mechanisms', these include:

  • Acceptance of delay
  • Batching/Bad multi-tasking/Silo-working
  • Parkinson's Law and Student Syndrome
  • Think setting an EDD around known delays and 'realistic' completion time rather than the patients recovery rate - enter 'Parkinson's Law' (work expands to fill the time allotted)
  • Student Syndrome: Leaving things until the last minute - enter 'Murphy', or picking off easy tasks at the cost of complex ones. Think simple discharges vs complex discharges.

Contact

Email: Unscheduled Care Team

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