Useful Contacts and Links
First-Tier Tribunal for Scotland (Housing and Property Chamber)4th Floor
1 Atlantic Quay
45 Robertson Street
Tel: 0141 302 5900
Rent Service Scotland2nd Floor Endeavour House
Tel: 0300 244 7000
Scottish Landlord Register
To check on line if a landlord is registered.
Citizens Advice Scotland
Citizens Advice Bureau which can help with money, legal, consumer and other problems.
Tel: 0808 800 9060
Energy Saving Trust
Gives independent help and advice on how to save energy in the home.
Tel: 0800 512 012
Office of the Gas and Electricity Markets (
Protects the interests of gas and electricity consumers.
Tel: 0141 331 2678
Offers advice, information and advocacy to tenants in privately rented housing.
Tel: 0808 800 4444
Tenancy Deposit Schemes
Letting Protection Service Scotland
Tel: 0844 472 6666
Safe Deposits Scotland
Tel: 0845 604 4345
Tel: 0845 634 5400
Gas Safe Register
Offers gas safety advice and can take action to ensure that gas appliances in a property are safe.
Tel: 0800 408 5500
Health and Safety Executive
Provides a range of health and safety advice.
Electrical Safety Council
UK charity that provides electricity safety advice for the home.
Tel: 0131 445 4690
Scottish Fire and Rescue Service
Fire safety advice
Landlord and letting agent representatives
Scottish Association of Landlords
Represents the interests of landlords and letting agencies in Scotland.
Tel: 0131 564 0100
Scottish Land and Estates
Represents the interests of rural landlords in Scotland.
Tel: 0131 653 5400
Landlord Accreditation Scotland
Provides information on accommodation which is managed by an accredited landlord.
Tel: 0131 553 2211
National Landlords Association
An association for private landlords in the UK.
Tel: 020 7840 8900
Association of Residential Letting Agents
An association for registered letting agents.
Tel: 0844 387 0555
An errata was issued on 7 December 2017.
Page 2: Some changes to content and grammar.
Page 5: The second paragraph under ‘Communication’ has a minor change.
Page 21: A small change to the ‘Portable Appliance Testing Report’ bullet point.
Page 39: One amendment has been made to the ‘Local Council Taxes/Charges’ paragraph.
The pdf and html have both been updated to reflect this change.