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Publication - Guidance

Procurement of care and support services: best practice guidance

Published: 23 Mar 2016
Part of:
Public sector
ISBN:
9781786520432

Guidance for the public sector on procuring care and support services.

86 page PDF

4.3MB

86 page PDF

4.3MB

Contents
Procurement of care and support services: best practice guidance
3. Local Arrangements

86 page PDF

4.3MB

3. Local Arrangements

3.1 This chapter summarises some of the policies and procedures that a public body will likely have in place where it is procuring care and support services. There are various responsibilities, the interaction between which, require a public body to give special consideration to its approach to the procurement of care and support services. For example, a public body has a duty of care in relation to people with social care and support needs. It is also subject to the public sector equality duty and is responsible for demonstrating cost effectiveness and securing best value, while maintaining expenditure within available resources and ensuring compliance with procurement legislation.

3.2 All of this means that a public body should have written and approved policies and procedures for the procurement of these services. A checklist ( not exhaustive) of considerations which may be taken into account by a public body is described in the table below:

Policies/Procedures should:

1.

Comply with all relevant legislation ( e.g. procurement, human rights and equality legislation), self-directed support, guidance and local financial regulations/standing orders

2.

Identify the roles and responsibilities of all staff involved

3.

Outline its policy and approach to the delivery of services in-house

4.

Outline arrangements for jointly procuring services with other public bodies

5.

Reflect the distinctive and complex needs of vulnerable individuals for whom services are to be purchased

6.

Describe how it will promote the involvement of people who use services and their carers in service design and procurement exercises

7.

Describe how it will ensure that choice is available to people who use services and its approach to self-directed support

8.

Describe how it will communicate with stakeholders prior to, and during, individual procurement exercises

9.

Set out how to ensure that staff involved receive the training required to develop and maintain knowledge/skills

10.

Explore opportunities for developing collaborative procurement approaches

11.

Set out the procurement processes that will be used to select service providers and the circumstances in which these will apply

12.

Identify an appropriate range of contracting mechanisms and provide a rationale for selecting different mechanisms, based on best value, the need for service continuity and desired outcomes for individuals

13.

Describe local arrangements for contract management, managing its relationship with service providers and service review

14.

Set out the transitional arrangements that will be made if a service is transferred to a different service provider or is decommissioned

15.

Consider the development of the market and promote partnership working with external service providers


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