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Publication - Publication

Scotland's Nuisance Calls Commission: our response and action plan

Published: 11 Sep 2017
Part of:
Business, industry and innovation, Economy
ISBN:
9781788512008

Response to Scotland’s Nuisance Calls Commission, with actions to empower and protect individuals and encourage better business behaviour.

19 page PDF

770.7kB

19 page PDF

770.7kB

Contents
Scotland's Nuisance Calls Commission: our response and action plan
Annex A - Engagement

19 page PDF

770.7kB

Annex A - Engagement

The Nuisance Calls Commission, which was chaired by Keith Brown, Cabinet Secretary for Economy, Jobs and Fair Work, was established in November 2016 and met three times. Its remit was to explore practical solutions to reduce the impact and volume of nuisance calls. The secretariat function was provided by Scottish Government. The standing Commission membership was supplemented by a range of expertise during the sessions. Details are set out below.

Membership

BT
Citizen Advice Scotland
Department for Culture, Media & Sport - UK Government
Information Commissioner's Office
Ofcom
Ofcom Communications Consumer Panel
Scottish Council for Development and Industry
Telephone Preference Service
The Society of Chief Officers of Trading Standards in Scotland
Trading Standards Scotland
Which?

Empowering consumers by raising awareness - 30 November 2016

Chair of Nuisance Calls Summit
UK Information Commissioner

Empowering and supporting companies - 18 January 2017

CPR Call Blocker
East Renfrewshire Council
Federation of Small Businesses
Institute of Directors
Professor Chris Hodges - Oxford University
Scottish Council of Voluntary Organisations
Scottish and Southern Energy
trueCall
Vodafone

Regulatory and enforcement environment - 15 March 2017

Association of British Insurers
CPR Call Blocker
East Renfrewshire Council
London School of Economics (consultant)
Talk Talk
trueCall


Contact

Email: Corey Reilly, corey.reilly@gov.scot

Phone: 0300 244 4000 – Central Enquiry Unit

The Scottish Government
St Andrew's House
Regent Road
Edinburgh
EH1 3DG