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Publication - Research Publication

Review of publicly-funded advice services in Scotland: research findings

Published: 23 Feb 2018
Part of:
Public sector, Research
ISBN:
9781786529923

Research findings from a Scottish Government-commissioned review of publicly-funded advice services in Scotland.

7 page PDF

416.5kB

7 page PDF

416.5kB

Contents
Review of publicly-funded advice services in Scotland: research findings
Footnotes

7 page PDF

416.5kB

Footnotes

1. Type I advice is described in the Scottish National Standards for Information and Advice Providers (the Standards) as being "Active Information, Sign-posting and Explanation". Type II advice is described in the Standards as "Casework".

2. The user experience of advice services did not form part of the research.


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