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Publication - Statistics Dataset

Scottish Inpatient Experience Survey 2016 Volume 1: National Results

Published: 30 Aug 2016
Part of:
Statistics
ISBN:
9781786524157

Report detailing the results from the Scottish Inpatient Experience Survey 2016.

92 page PDF

4.5MB

92 page PDF

4.5MB

Contents
Scottish Inpatient Experience Survey 2016 Volume 1: National Results
Patient Experience Indicators

92 page PDF

4.5MB

Patient Experience Indicators

Scotland Performs Healthcare Experience Indicator

The Healthcare Experience Indicator has been developed to measure the reported experience of people using the NHS. It is one of the 50 National Indicators in the National Performance Framework, which sets out the Government's outcomes based approach. Progress is reported on the Scotland Performs website: http://www.scotland.gov.uk/About/scotPerforms

The indicator is based on the results of the inpatient survey. It is calculated by giving numerical scores to people's answers to selected questions. Information on how the indicator is calculated is available in the technical report.

The 2016 value of the Healthcare Experience Indicator is 82.8 which is a statistically significant increase of 1.1 compared to 2014, and the highest level the indicator has reached. Results by NHS Board are presented in Table 54.

Table 53 Healthcare Experience Indicator 2010-2016, by NHS Board

NHS Board 2010 2011 2012 2014 2016 Change 2014-16  
NHS Ayrshire & Arran 79.2 79.3 80.0 81.9 81.9 0.0  
NHS Borders 81.1 79.8 79.9 81.1 80.6 -0.5  
NHS Dumfries & Galloway 79.0 79.3 79.8 81.5 83.5 2.1 s
NHS Fife 76.9 77.4 75.7 79.3 83.4 4.1 s
NHS Forth Valley 74.2 74.5 75.3 82.2 81.6 -0.6  
NHS Grampian 77.3 78.3 79.5 83.1 84.2 1.1 s
NHS Greater Glasgow and Clyde 77.0 76.5 76.6 80.0 80.7 0.7  
NHS Highland 83.9 82.8 83.8 86.5 86.1 -0.4  
NHS Lanarkshire 74.7 73.5 74.0 76.9 79.8 2.9 s
NHS Lothian 78.3 79.1 79.6 81.4 82.8 1.4 s
NHS Orkney 85.5 82.4 87.0 85.2 86.6 1.4  
NHS Shetland 82.6 83.5 84.2 85.4 89.4 4.0 s
NHS Tayside 80.6 79.7 80.9 83.3 84.5 1.2  
NHS Western Isles 84.9 86.0 85.9 91.0 92.9 1.9 s
Golden Jubilee Foundation 91.1 91.9 91.6 93.5 94.4 0.9  
Scotland 78.3 78.1 78.7 81.7 82.8 1.1 s

s denotes significant change from 2014

Quality Outcome Indicator

Twelve national Quality Outcome Indicators show progress towards the ambitions of the Quality Strategy [ 29]. One of these indicators is Healthcare Experience. This indicator combines the Scotland Performs Healthcare Experience Indicator described above, with data relating to GP services from the Health and Care Experience Survey.

Further information on how the indicator is calculated is available in the technical report.

The latest value of the Healthcare Experience Quality Outcome Indicator is based on the 2016 Inpatient Survey (the subject of this and the 2015/16 Health and Care Experience Survey [ 30].

The latest value of the indicator is 80.9 which is a statistically significant increase of 0.6 compared to 2014.

Results by NHS Board are presented in Table 55.

Table 54 Quality Outcome Indicator by NHS Board

NHS Board 2011 2012 2014 2016 Change 2012-14
NHS Ayrshire & Arran 80.5 79.6 79.8 79.8 0  
NHS Borders 82.4 80.7 80.7 80.9 0.2  
NHS Dumfries & Galloway 81.9 81.7 82.1 83.5 1.4 s
NHS Fife 79.2 76.7 78.5 79.8 1.3 s
NHS Forth Valley 78.1 77.6 80.6 80.1 -0.5  
NHS Grampian 79.5 79.2 80.1 80.3 0.2  
NHS Greater Glasgow and Clyde 80.0 79.2 80.4 80.8 0.4  
NHS Highland 84.0 83.8 84.5 84.3 -0.1  
NHS Lanarkshire 76.8 75.8 76.6 77.9 1.3 s
NHS Lothian 80.2 79.6 79.5 80.3 0.8 s
NHS Orkney 86.7 88.4 88.2 88.5 0.3  
NHS Shetland 82.3 81.5 82 85.5 3.5 s
NHS Tayside 81.2 81.2 81.6 82.5 0.9 s
NHS Western Isles 86.2 85.5 87.5 88.2 0.6  
Golden Jubilee Foundation 91.9 91.6 93.5 94.4 0.9 s
Scotland 80.2 79.5 80.3 80.9 0.6 s

s denotes significant change from 2014


Contact

Email: Nicola Kerr, nicola.kerr2@gov.scot