Testing the ED Capacity Management Guidance document within Hairmyres Hospital

In July 2015 NHS Lanarkshire offered to test the implementation of the Emergency Department (ED) Capacity Management Guidance within Hairmyres Hospital. This case study outlines the process and methodology that NHS Lanarkshire adopted to test the ED Capa


Footnote

1. Langley G.L. Nolan K.M. Nolan T.W. Norman C.L. Provost L.P (2009) The Improvement Guide: A Practical Approach to Enhancing Organizational Performance (2nd Edition). Jossey Bass, San Francisco. ISBN-10 047019210 ISBN-13 978 0470192412 - See more at: http://www.institute.nhs.uk/quality_and_service_improvement_tools/quality_and_service_improvement_tools/plan_do_study_act.html#sthash.djQHarnw.dpuf

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