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Scotland's water resources are significant and fundamental to our economy, health, social wellbeing and environment.

We are working to ensure that Scotland's water resources are managed responsibly and developed in a way that will benefit customers and help to grow our economy.


We are managing and developing Scotland's water resources by:


Scotland's public drinking water and sewerage services are provided by Scottish Water, a public company accountable to Scottish Ministers and Scottish Parliament.

Find information on how to make a complaint regarding water supply on

Bills and legislation

The Sewerage (Scotland) Act 1968 and the Water (Scotland) Act 1980, both substantially amended since their introduction, define the powers and duties in those areas.

The Water Industry (Scotland) Act 2002 set up Scottish Water, the Drinking Water Quality Regulator (DWQR) and the Customer Consultation Panels.

The Water Services etc. (Scotland) Act 2005 strengthened economic regulation by introducing the Water Industry Commission for Scotland (WICS), strengthened customer representation and introduced retail competition for non-domestic customers.

The Water Resources (Scotland) Act 2013 makes it a statutory duty for Scottish Ministers to 'take such reasonable steps as they consider appropriate for the purpose of ensuring the development of Scotland’s water resources'.

Ministers exercise their powers in these Acts through water industry regulations and ministerial orders.



Phone: 0131 244 0258

Scottish Government
Water Industry Team
Area 3J South
Victoria Quay