References and Resources
NHSScotland Booklet Series: What Non-Executive Directors Need to
Quality Improvement and Measurement
Quality, Efficiency and Value
Donabedian, A. (2002). An introduction to quality assurance in health care. Oxford University Press.
Good Governance Insititute and Healthcare Quality Improvement
Good Governance Handbook.
(Available at http://www.good-governance.org.uk/wp-content/uploads/2015/01/GGH-Main-.pdf)
Kaiser Permanente (2016).
'Thorough, Credible and Effective Toolkit, Root Cause Analyses
and Action Plan Toolkit for Sentinel Events'.
(Available at: https://files.acrobat.com/a/preview/1235e486-a32d-4817-8abb-54207f038945)
Academy (2013) '
2013. Principles for Good Governance'.
(Available at http://www.leadershipacademy.nhs.uk/wp-content/uploads/2013/06/NHSLeadership-HealthyNHSBoard-2013.pdf)
Orlikoff, J.E. & Totten, M.K. (2001). Trustee Handbook for Healthcare Governance (Second Edition). Josey-Bass: New York, USA.
Annex A also includes links to further reading materials to support reliable implementation of improvement focused governance.