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Publication - Guidance

Organisational duty of candour: guidance

Published: 28 Mar 2018
Part of:
Health and social care
ISBN:
9781788516013

This guidance focuses on the implementation of the legal duty of candour procedure for health, care or social work services.

38 page PDF

288.8kB

38 page PDF

288.8kB

Contents
Organisational duty of candour: guidance
Annex H

38 page PDF

288.8kB

Annex H

Further sources of support

FAQ's http://www.gov.scot/Topics/Health/Policy/Duty-of-Candour/FAQ

Little Things Make a Big Difference (including factsheets and e-learning module) www.knowledge.scot.nhs.uk/making-a-difference.aspx

The Scottish Government http://www.gov.scot/Topics/Health/Policy/Duty-of-Candour

Healthcare Improvement Scotland, Being Open http://www.knowledge.scot.nhs.uk/media/CLT/ResourceUploads/4058625/20150113%20Being%20Open%201.0.pdf

Care Inspectorate www.careinspectorate.com

Healthcare Improvement Scotland www.healthcareimprovementscotland.org

Scottish Independent Advocacy Alliance https://www.siaa.org.uk/

AvMA – Independent advice and support to people affected by medical accidents https://www.avma.org.uk/

NMC/ GMC Openness and honesty when things go wrong: the professional duty of candour https://www.gmc-uk.org/DoC_guidance_englsih.pdf_61618688.pdf

Scottish Public Services Ombudsman, Guidance on Apology http://www.valuingcomplaints.org.uk/handling-complaints/resources/apology

NHS Resolution – Saying Sorry Leaflet https://resolution.nhs.uk/saying-sorry-leaflet/

Royal College of Surgeons – Duty of Candour – Guidance for Surgeons and Employers https://www.rcseng.ac.uk/library-and-publications/rcs-publications/docs/duty-of-candour/

National Patient Safety Agency – The Incident Decision Tree http://www.nrls.npsa.nhs.uk/resources/?EntryId45=59900

Duty of candour and the definition of moderate harm for radiation overexposure and exposures much greater than intended in diagnostic radiology http://www.birpublications.org/doi/10.1259/bjr.20130555

GMC – Flowchart for decision making when patients may lack capacity https://www.gmc-uk.org/Flowchart_A4_mental_capacity.pdf_66641056.pdf

Unite http://www.unitetheunion.org

Scottish Association of Social Workers https://www.basw.co.uk/scotland/

Royal College of Nursing https://www.rcn.org.uk

The Yorkshire Contributory Factors Framework http://www.improvementacademy.org/resources/an-evidence-based-framework-for-investigating-safety-incidents/

The London Protocol http://www.imperial.ac.uk/patient-safety-translational-research-centre/education/training-materials-for-use-in-research-and-clinical-practice/the-london-protocol/

Integrating Human Factors to improve the quality of incident investigation http://www.valuingcomplaints.org.uk/sites/valuingcomplaints/files/Human%20Factors%20Integrating%20Human%20Factors%20-%20Conference%202015.pdf

NHS Improvement Just Culture Guide https://improvement.nhs.uk/resources/just-culture-guide/


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