Pension Age Winter Heating Payment consultation: easy read

Re-determination and appeals

A person can ask for a decision made by Social Security Scotland to be looked at again if they think it is not right.

This is called a re-determination.

We are planning that when a person has been given a decision, they have 31 days to ask for a re-determination.

If the request is refused, the person has 31 days to appeal to a group called a tribunal.

We think that Social Security Scotland should have 56 days to make the new decision.

If there is no decision in those 56 days, the person has a right to appeal to a group called a tribunal.

Question 14a. Do you think a person should have 31 days to ask for a re-determination?

yes

no

? I do not know

Question 14b. Please tell us more about your answer.

Type it here:

Question 15a. Do you think that Social Security Scotland should have 56 working days to look at a re-determination of PAWHP.

yes

no

? I do not know

Question 15b. Please tell us more about your answer.

Type it here:

Question 16. Can you tell us about any other things we might not have thought about with these changes?

Type your answer here: