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Publication - Publication

Scotland's Nuisance Calls Commission: our response and action plan

Published: 11 Sep 2017
Part of:
Business, industry and innovation, Economy
ISBN:
9781788512008

Response to Scotland’s Nuisance Calls Commission, with actions to empower and protect individuals and encourage better business behaviour.

19 page PDF

770.7kB

19 page PDF

770.7kB

Contents
Scotland's Nuisance Calls Commission: our response and action plan
Footnotes

19 page PDF

770.7kB

Footnotes

1 Data provided to the Nuisance Calls Commission by Which?

2 East Renfrewshire Council, Citizen's Panel Report, 2015

3 https://press.which.co.uk/whichpressreleases/scottish-cities-top-the-table-for-nuisance-calls/

4 Data provided to the Nuisance Calls Commission by trueCall - Sample: 341,052 calls received by 770 trueCall customers living in Scotland between 1st January and 30th June 2017

5 Protecting older and vulnerable consumers in Scotland from nuisance and scam phone calls, Cosla, August 2015

6 East Renfrewshire Council, Blocking Nuisance Calls in East Renfrewshire 2015/16

7 Data provided to the Nuisance Calls Commission by Ofcom

8 https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2014/effectiveness-telephone-preference-service

9 Data provided to the Nuisance Calls Commission by ICO

10 https://scottishbusinesspledge.scot/

11 http://www.ageuk.org.uk/scotland/latest-news/over-400000-older-scots-targeted-by-scammers/

12 http://www.thisismoney.co.uk/money/beatthescammers/article-4484396/Those-degree-education-likely-fall-scams.html


Contact

Email: Corey Reilly, corey.reilly@gov.scot

Phone: 0300 244 4000 – Central Enquiry Unit

The Scottish Government
St Andrew's House
Regent Road
Edinburgh
EH1 3DG